Limehurst Academy offers its services to local primary schools. If your school is interested in our IT Services, please see the below iformation or call us on - 01509 263 444

Some of the services we offer:

• First & Second Line Support (Banked hours / per hour)
• Third Line Support (Banked hours / per hour)
• Phone and Remote Support
• Emergency On-Site Support

LIMEHURST CAN SUPPORT YOUR IT SUPPORT REQUIREMENTS GOING FORWARD.

As we are school based, we understand the pressure and need for a network to run
smoothly and efficiently, while understanding and adapting the changes in curriculum and
how your IT system needs to adapt.

We also understand the importance in keeping up to date with the legal requirements that
revolve around safeguarding and E-safety and how it affects your network and its data.
 

Staff trained on a range of platforms including:

• Windows 7, 8, 10
• Sever 2003 – 2016
• Various Wireless Platforms
• Mac OS / MDM Solutions

COSTINGS

	IT TECHNICIAN 1st and 2nd Line Support	NETWORK MANAGER 3rd Line Support
Per hour for phone       support / remote                   support                             Hourly charges can be broken down to quarter-hour charges, if a full hour isn’t used.	£15	£22
Per hour for site visits Hourly charges can be broken down to quarterly charges, if a full hour isn’t used.	£17.50	£25

 

	39 WEEKS School Year	52 WEEKS Full Year
Fortnightly visit Example Fortnightly half day visit (4 hours) from IT Tech + 2 hours per week banked network manager hours to be used for 3rd line support/project work.	£3315 Billed Annually	£4420 Billed Annaully
Weekly visit Example Weekly half day visit (4 hours) from IT Tech + 2 hours per week banked network manager hours to be used for 3rd line support/ project work.	£4680 Billed Annually	£6240 Billed Annually

 

Support available between the hours of:

• 08:00 – 16:00 Monday to Thursday
• 08:00 – 15:30 Friday